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Hubspot CRM vs Salesforce: Which one to choose? Best Comparison 2023

You're probably looking for a CRM for your sales and marketing strategies. The problem is that there are +600 CRMs in the market, it's hard to choose which one is best for your company's needs.

Let's look at the 2 best options on the market; Hubspot and Salesforce.

Why are Salesforce and Hubspot the best CRM companies?

Hundreds of thousands of companies use Salesforce, including companies like Adidas or Coca-Cola.

The company raised 20 billion dollars last year, and represents around 20% of the market share of CRMs. In addition, the NASDAQ-listed company's competitors are Oracle, SAP, Microsoft and Hubspot.

On the other hand, Hubspot has more than 120 thousand customers, including Casio and Suzuki. The company has a turnover of +1 billion dollars annually, and it broke through in 2004 when it began competing against Salesforce by attacking inbound marketing.

Salesforce focused on sellers, and Hubspot on marketers, have now become very complete solutions that compete in the same market.

Let's analyze which one is better:

Key Differences Between Hubspot and Salesforce

The differences between one software or the other are mainly based on the utility you are going to give it.

Salesforce has become the #1 CRM in the market, its The main advantage is analytical capacity and data extraction for monitoring business opportunities. It is the most complete tool if we seek to make decisions based on the scientific method, as well as to be able to predict in a certain way the future revenues of our business.

It's a very interesting option for large companies, and especially for managers who need to make real use of data for dashboards and reports. The main problem is that its installation and maintenance requires an expert Salesforce technician, so the costs are higher.

Salesforce dashboard:

On the other hand, Hubspot is a CRM focused on email marketing that is specially designed for commercial and marketing teams, with a much more intuitive and pleasant interface.

Hubspot allows you to simplify processes, automate tasks, and align the marketing and sales department to create allbound strategies. However, Hubspot is not effective when it comes to analyzing data and integrations with external platforms such as PowerBI or Tableau are always needed to understand actions and interpret data flow.

Hubspot Pipeline:

Let's see how interest in both software has evolved over time:

And this would be the interest in the specific use of CRM for each of the software:

As we can see, in both cases, Salesforce has the upper hand. However, Hubspot's growth rate in recent years is brutal, so the tables could turn before the end of the decade.

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Hubspot vs Salesforce: Overall Comparison

HUBSPOT SALESFORCE
Empieza desde 0€ 25€ al mes por usuario
Prueba gratuita 14 días 30 días
Facilidad de uso Intuitivo Complejo
Organización de los contactos
Email marketing
Predicción de ventas
Automatizaciones
Reporting
Integraciones
Personalización Normal Excelente
Analíticas Normal Excelente
Soporte al cliente Email, teléfono, chat online, Comunidad de Hubspot, Hubspot Academy y la online Knowledge Base Teléfono, mensajería online, chat, Centro de Investigación y foro de la comunidad

As we can see in the table, Salesforce is a more complete and expensive software, making it perfect for large companies, while Hubspot may be better for startups and SMEs.

It will also depend on whether your focus is on Outbound Sales, where the most complete thing is to use Salesforce, or the most convenient thing for your company is to use email marketing and web contact form using the SEO strategy where it would be best to opt for Hubspot.

Let's perform a benchmark for both Startups and Corporates:

For Startups: 5-person team comparison (Pro Plan)

HUBSPOT PRECIOS PRO SALESFORCE PRECIOS PROFESSIONAL
Precio de venta 441€/mes para 5 usuarios de pago (pago anual) 375€/mes para 5 usuarios de pago (pago anual)
Precios de las licencias 90€/mes por usuario 75€/mes por usuario
Implementación 735€ por implementación (pago único) Requiere servicios de consultoría
Mantenimiento de la plataforma Mantenimiento interno Mantenimiento con Salesforce (5,000€ por 20 horas)
Características incluidas: - Previsiones e informes predeterminados y personalizados - Sincronización del calendario de tareas - 5000 secuencias por cuenta y hasta 500 envíos de correos electrónicos/usuario/día. Las acciones de LinkedIn requieren de una suscripción a Sales Navigator. - Crea hasta 5 guías prácticas y captura notas en las guías prácticas - Rotación automática de leads - Personalización avanzada de campos y objetos, API - Gestión de cuentas, contactos, candidatos y oportunidades - Correos electrónicos personalizados, seguimiento de correo, integración de Outlook/Gmail - Gestión de procesos y previsiones - Informes y paneles personalizables, análisis de ventas y marketing - Amplia gama de integraciones a través de AppExchange - Personalización avanzada de campos y objetos, desarrollo de aplicaciones personalizadas
Precios de la asistencia al cliente Soporte por correo electrónico y chat en vivo Soporte por teléfono, chat y correo electrónico
TOTAL 6,027€ al año 10,625€ al año

For Corporate: 50-person team comparison (Enterprise Plan)

HUBSPOT PRECIOS DE SALES HUB ENTERPRISE SALESFORCE PRECIOS DE SALES CLOUD ENTERPRISE
Precio de venta 5,980€/mes para 50 usuarios de pago 6,800€/mes para 50 usuarios de pago
Precios de las licencias 120€/mes por usuario 136€/mes por usuario
Implementación 735€ por implementación (pago único) Requiere servicios de consultoría
Mantenimiento de la plataforma Mantenimiento interno Mantenimiento con Salesforce (5,000€ por 20 horas)
Herramienta de llamadas Ya incluida con límite de 2000 minutos por usuario/mes Llamadas y registro por 40 USD/usuario/mes (para un total de 1000 minutos)(5,000€ por 20 horas)
Software de interacción de ventas, análisis de conversaciones y software de capacitación en llamadas Incluido con Enterprise: - Correo electrónico de equipo - Bandeja de entrada de conversaciones - HubSpot Video - Secuencias de correos - Tareas y series de llamadas - Guías prácticas - Documentos y plantillas - App móvil y más Incluido con Enterprise: - Correo electrónico de equipo - Secuencias de correos - Tareas y series de llamadas - Guías prácticas - Documentos y plantillas - App móvil y más No incluido con Enterprise: - Bandeja de entrada (25 USD/usuario/mes) - Salesforce Engage (50 USD/usuario/mes) - High Velocity Sales ($75/usuario/mes) incluye secuencias, series de llamadas y Einstein Call Coaching
Precios de la asistencia al cliente Asistencia por teléfono y correo electrónico incluida 20% del precio neto por la asistencia telefónica y cobertura las 24 horas del día
TOTAL 6,027€ al año 10,625€ al año

Hubspot vs Salesforce: Which One Is Better for You?

After this analysis, we concluded the following:

  • If you are a startup or SME that you need landings, forms, an easy-to-use CRM that boosts your sales team (up to 5 people) and that also allows you to do automations and email marketing sequences... You need Hubspot 🏆
  • If you are a startup or SME which has a lot of weight in Outbound sales, so Salesforce is the most recommended thing. If this one doesn't fit the price, then you should consider more affordable options such as Pipedrive.
  • If you are a Corporate B2B who sells software or consulting or High-ticket projects, then you definitely need Salesforce. In your case, data is especially important both for you and for your customers. Depending on the size of your business, you'll need to sign up for the Professional or Enterprise plan. You need Salesforce 🏆
  • If you are a Corporate B2C As it could be an E-commerce, then it is essential to use Hubspot to take care of your database, automate processes, send email sequences, prepare landings and, in general, take great care of the email marketing channel. If dashboards, predictability and reporting fall short for you, in that case, you'll have to hire a consultancy that synchronizes your Hubspot with data analysis tools such as Tableau. In this case you need Hubspot 🏆

If you have doubts about which tool to hire, you need a quote and a free consultation to find out what is best for your company's situation, then we recommend Talk to our team.

Share the article if you liked it 💙

Guía Waalaxy
B2B marketing

WAALAXY GUIDE

GENERATE B2B LEADS AUTOMATICALLY

Download here
Walid Amarir

Es un experto en LinkedIn y Ventas B2B. El joven ex-jugador profesional de eSports, lleva años dedicándose a las ventas B2B, trabajando con +100 empresas del sector, mencionado y reputado por LinkedIn como un experto en su campo, y dirijiendo la Agencia de Marketing B2B: Insurgente.

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